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Technology/Services

Want Customers to Walk Out of the Store Feeling Good? It Starts With the Art of Branding

By Rachel Gignac on Apr. 02, 2024

Convenience-store customer service is about appealing, engaging content, according to Kristin Ghere of Jump Start

Technology/Services

Convenience-Store Consulting Firms W. Capra, Impact 21 Merge

 By Hannah Hammond on Apr. 01, 2024

W. Capra closes on its acquisition of the business transformation firm serving the c-store, other industries

Technology/Services

‘There Is Nothing to Celebrate in This,’ Doug Kantor of NACS Says About the Credit-Card Deal

By Peter Romeo on Apr. 01, 2024

The offer from MasterCard and Visa doesn’t look so good for convenience stores when experts dive into the details

Technology/Services

Paytronix Report Shows Online Ordering Was 27% of Convenience-Store, Restaurant Orders for 2023

By Hannah Hammond on Apr. 01, 2024

First-party online ordering platforms key to brand’s success, loyalty program provider says

Technology/Services

Are AI Cameras at Convenience Stores Moral?

By Rachel Gignac on Apr. 01, 2024

‘AI ethics is a big can of worms,’ and ‘the industry has a responsibility to educate the public how video data is being used,’ according to retailers and leaders in the technology space

Technology/Services

Is Technology Pushing Out Convenience-Store Employees?

By Rachel Gignac on Mar. 29, 2024

Industry leaders say no—it’s up to retailers to educate staff that these investments are tools to make them more productive

Technology/Services

RaceTrac Deploys Acumera Reliant Platform Across Its Convenience Stores

By Hannah Hammond on Mar. 29, 2024

Secure edge networking, computing platform designed for the c-store, retail industries

Technology/Services

EPA to Require Heavy-Duty Vehicle Manufacturers to Offer Cleaner Options

By Rachel Gignac on Mar. 29, 2024

Industry associations ask that agency incentivize renewable liquid fuels in addition to electric vehicles

Technology/Services

4 Ways to Integrate Artificial Intelligence Into a Convenience Store

By Rachel Gignac on Mar. 28, 2024

Use cases include smart cameras, sustainable savings opportunities, voice alerts and more, experts say at technology conference

Technology/Services

Standard AI Moves Away From Autonomous Shopping and Toward AI Cameras

By Rachel Gignac on Mar. 28, 2024

Company also sees c-suite changes and layoffs

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