MILFORD, Conn. -- Don Fertman, chief development officer for the Subway sandwich chain, has played a pivotal role in the growth of the Subway brand. But recently, while participating in the CBS TV series Undercover Boss, Fertman was able to get a glimpse at a part of the business he rarely sees during his daily routine in his office at the Subway chain's Milford, Conn., world headquarters.
Fertman, a 29-year veteran of the restaurant chain, was baking bread, stocking sandwich ingredients, slicing vegetables, taking inventories and serving customers.
The air [image-nocss] date for the episode will be this Sunday, November, 21, at 9:00 p.m. ET/PT on CBS.
He was sent on an undercover assignment by Subway president and co-founder Fred DeLuca. Although DeLuca would have liked to participate, he was thought to be too recognizable for the mission.
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