Employee pooling
Store directors can use the scheduling tool to post available shifts based on skills and transportation abilities, so staff aren’t confined to one store. “Instead of employees revolving around a certain store and store manager, Maverik now revolves around employees,” Mattiussi said. This allows workers to self-select stores that are a better fit for them and pick up extra shifts, rather than balancing a whole other job. But it's not just frontline workers reaping the new system's rewards. Both managers and associates benefit from the reduced stress of fully staffed stores.
Maverik managers have reported stabilized staff turnover and expect reduced turnover. Altogether, the move could save the company anywhere from $1.5 to $7.5 million, Mattiussi said.